Post Agent Troubleshooting

Most Post Agent issues come from an incorrect approval number, no eligible posting account, a paused schedule, or an expired approval request.

Common Fixes

• Connect button disabled: enter both country code and phone number.
• No approval message received: confirm the receiving number is a WhatsApp number, includes the right country code, and the schedule is Active.
• No account options: connect at least one eligible posting account in Settings → Platforms.
• Post did not publish: check whether the approval window expired, the draft was rejected, or the agent was paused.
• Too many rejected drafts: increase Max regenerations or approve one of the available drafts before expiry.

Related Docs

• Post Agent Setup
• Post Agent Approvals
• Agents & Workflows