Privacy Policy | Socialone

Last updated: December 20, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

YouTube API Services

Our Service uses YouTube API Services to provide enhanced functionality. By using our Service, you acknowledge and agree that:

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company: Refers to ANJ Socialone Solutions Private Limited, 4th T Block, BSK 6th stage.
  • Cookies: Small files placed on Your computer, mobile device, or other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country: Refers to India.
  • Device: Any device that can access the Service such as a computer, cellphone, or digital tablet.
  • Personal Data: Information that relates to an identified or identifiable individual.
  • Service: Refers to the Website.
  • Website: Refers to Socialone, accessible from socialone.ai.
  • You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Data Collection and Use

We collect and use various types of information in connection with our Service, including through our integrations with third-party platforms.

Third-Party Platform Data

When you connect and use features that integrate with third-party platforms, we may access and use platform data in accordance with each platform's API terms. This includes:

  • YouTube API Services: Video metadata, channel information, comments, engagement data, and other publicly available YouTube content data
  • Facebook/Instagram: Posts, page information, comments, messages, and engagement metrics
  • LinkedIn: Company page data, posts, connections, and professional content
  • Other Social Platforms: Profile information, posts, engagement statistics, and publicly available content

You can manage these integrations and delete associated data at any time through the Platforms section of your dashboard.

Data Deletion and Access Revocation

If our Service accesses or stores your authorized data through integrated platforms, you have the following options to manage and delete your data:

Through Socialone Dashboard

  • Remove Platform Integration: You can disconnect any integrated platform and delete associated data by visiting the Platforms section in your Socialone dashboard. This will remove the platform integration and delete stored data related to that platform.

Through Platform Security Settings

  • For YouTube/Google Services: You can revoke our application's access to your data by visiting the Google Security Settings page and removing our application from the list of authorized applications.
  • For Other Platforms: You can revoke access through each platform's respective security/privacy settings (Facebook App Settings, LinkedIn Apps, etc.).

Request Complete Data Deletion

  • You can request deletion of all your stored data by contacting us using the information provided in the "Contact Us" section below. We will delete your data within a reasonable timeframe unless we are required to retain it for legal or legitimate business purposes.

User Rights and Requests

You have the following rights regarding Your Personal Data:

  • Access, update, or delete the information we have on You.
  • Request a copy of Your Personal Data in a structured, machine-readable format.
  • Object to or restrict the processing of Your Personal Data under certain conditions.
  • Withdraw consent for data processing where consent is required.
  • Revoke access to third-party services like Facebook, YouTube, LinkedIn, etc through Socialone Dashboard or Providers account settings (if applicable).

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

Legal Basis for Processing

We process Your Personal Data based on the following legal grounds:

  • Your consent.
  • The performance of a contract with You.
  • Compliance with a legal obligation.
  • Our legitimate interests.

Data Transfers and Security

Your Personal Data may be transferred to and maintained on servers located outside of Your state, province, or country. We ensure such transfers comply with applicable data protection laws.

We use industry-standard security measures to protect Your Personal Data, but no method of transmission or storage is completely secure.

Third-Party Services and Policies

Our Service integrates with various third-party platforms. When using these integrations, you are also subject to their respective terms and policies:

  • YouTube: Your use of YouTube features is governed by YouTube's Terms of Service and Google's Privacy Policy
  • Facebook/Instagram: Subject to Facebook's Terms of Service and Data Policy
  • LinkedIn: Subject to LinkedIn's User Agreement and Privacy Policy
  • Other Platforms: Subject to their respective terms of service and privacy policies

We recommend reviewing these third-party policies to understand how your data is handled by these services.

California Consumer Privacy Act (CCPA)

If You are a California resident, You have additional rights under the CCPA, including:

  • The right to know what Personal Data we collect, use, and disclose.
  • The right to request deletion of Your Personal Data.
  • The right to opt-out of the sale of Your Personal Data.

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

Automated Decision-Making and Profiling

If automated decision-making or profiling is used, we ensure such processes comply with applicable laws and provide information on how they affect You.

Cookies Policy

For detailed information about the cookies we use and Your choices regarding cookies, please visit our Cookies Policy section.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be notified via email or a prominent notice on Our Service before they become effective.

Contact Us

If you have any questions about this Privacy Policy, including requests for data deletion or access revocation, You can contact us: