Setting Up Your Organization

Your organization profile powers branding, contact details, and how SIA understands your business. Keep it accurate so templates, replies, and posts stay consistent.

Overview links: Documentation Home · Settings Overview

Where to Find This

• Settings → Organization.

Settings Quick Map

• Settings → Organization: profile details and branding.
• Settings → SIA Context: brand tone, products, personas, proof points, and everything SIA needs to generate accurate replies and content.
• Settings Overview

Step-by-Step Setup

• Navigate to Settings → Organization.
• Upload your official logo (PNG/JPG recommended).
• Enter your organization name and industry.
• Add your primary contact details (email, phone) and website.
• Fill your business address so location‑based features work correctly.
• Click Save Changes to update your organization profile.

Setting Up SIA Context

Go to Settings → SIA Context to give SIA its brand briefing — tone, products, FAQs, personas, proof points, and content direction. Every reply, caption, image, and campaign SIA generates draws from what you put here. A complete context means fewer edits and more consistent outputs from day one.

For a full walkthrough of every section and what to include in each, see the SIA Context guide.

Common Blockers & Fixes

• Save button disabled: complete all required fields like name and industry.
• Logo upload fails: use PNG/JPG under the size limit and retry.
• SIA replies feel generic: add more detail to Organization Summary and Core Brand Values.

Need Help?

If you run into any issues, visit the Support Center or contact our team directly for personalized onboarding assistance.

Next Step

Continue with Template Setup, or review Settings Overview.

If you want automation next, start with Agents & Workflows or configure Auto‑Replies (Messages).