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Everything SIA needs to run your marketing

Each module is a capability SIA uses to create, publish, reply, and report — across every channel your customers use.

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SIA runs multi-channel campaignsSIA runs multi-channel campaigns hover

SIA runs multi-channel campaigns

Let SIA run the show—from the first spark to the scheduled send—across Facebook, Instagram, LinkedIn, WhatsApp, YouTube, and Google My Business without the swivel-chair work.

SIA turns WhatsApp into your highest-converting channelSIA turns WhatsApp into your highest-converting channel hover

SIA turns WhatsApp into your highest-converting channel

Design, personalize, and schedule large-scale WhatsApp outreach with SIA guarding compliance, cadence, and engagement across every journey.

SIA writes posts and makes the visualsSIA writes posts and makes the visuals hover

SIA writes posts and makes the visuals

Create image and video assets in one flow—SIA turns briefs into captions, visuals, and short-form edits that match every channel.

One inbox for every conversation, everywhereOne inbox for every conversation, everywhere hover

One inbox for every conversation, everywhere

Give agents one AI-assisted desk for every social, messaging, and review conversation with routing, context, and collaboration built in.

SIA replies in your voice, every timeSIA replies in your voice, every time hover

SIA replies in your voice, every time

Deploy a living library of tone-safe, context-aware responses that evolve with every interaction and keep conversations feeling human.

SIA manages your reputation across every platformSIA manages your reputation across every platform hover

SIA manages your reputation across every platform

Protect every storefront and profile with SIA-drafted replies, sentiment guardrails, and escalation playbooks that never sleep.

SIA turns customer feedback into actionSIA turns customer feedback into action hover

SIA turns customer feedback into action

Turn every QR scan, survey, and review into an AI-curated feedback loop that protects your reputation and amplifies fans instantly.

SIA handles customer care, start to finishSIA handles customer care, start to finish hover

SIA handles customer care, start to finish

Deliver enterprise-grade ticketing with SIA-driven triage, automations, and insights so every case closes faster than the customer expects.

SIA knows your customers — and what to do nextSIA knows your customers — and what to do next hover

SIA knows your customers — and what to do next

Own a complete, AI-enriched view of every contact so marketing, sales, and support move in lockstep.

SIA handles every comment, message, and reviewSIA handles every comment, message, and review hover

SIA handles every comment, message, and review

Orchestrate trigger → condition → action workflows that let SIA reply, route, schedule, and notify without manual babysitting.

SIA tells you what worked and what to do nextSIA tells you what worked and what to do next hover

SIA tells you what worked and what to do next

Deliver leadership a live cockpit with omni-channel KPIs, sentiment splits, coverage metrics, and SIA-powered recommendations.

Commerce & Orders for WhatsApp sellingCommerce & Orders for WhatsApp selling hover

Commerce & Orders for WhatsApp selling

Manage WhatsApp catalogs, products, variants, bulk imports, product messages, carts, payments, and order follow-up from one Socialone workspace.

Post Agent drafts posts and asks for WhatsApp approvalPost Agent drafts posts and asks for WhatsApp approval hover

Post Agent drafts posts and asks for WhatsApp approval

Let SIA create scheduled social post ideas, send each draft to one WhatsApp approval number, and publish only after approval.