SIA handles guest reviews, promotions, and WhatsApp follow‑ups for hotels and restaurants.
Hospitality teams use SIA to cover every guest touchpoint — reviews, inbox, campaigns, and WhatsApp — with consistent responses.
Auto‑reply to reviews and comments.
Send WhatsApp broadcasts and feedback flows.
Schedule seasonal promotions and offers.
Manage guest questions in one inbox.
Track sentiment and reputation signals.
Measure campaign performance.
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Offers, events, and updates publish across social and Google Business Profile from one flow.
No manual posting across multiple tools or channels, even during busy seasons. Campaigns stay consistent across every guest touchpoint.
Connect your social channels
Link Instagram, Facebook, Google Business Profile, and more.
WhatsApp Template Flow Builder
Build templates and connect flow buttons.
WhatsApp Flow Forms
Create form-based WhatsApp flows for feedback or intake.
Agents & Workflows
Automate replies, routing, and follow-ups.
Unified Inbox basics
See and filter all conversations in one place.
Smart replies with SIA
Use AI-assisted replies for faster responses.
Auto‑reply to reviews and comments.
Send WhatsApp broadcasts and feedback flows.
Schedule seasonal promotions and offers.
General Manager, Serenity Resorts
We reply to 200+ Google reviews a week without hiring anyone. SIA keeps the tone warm and specific — guests actually notice the difference.
Marketing Lead, The Grand Cochin
Our response rate on Google went from 40% to 98% in the first month. Guests now see a brand that's attentive — and bookings have reflected that.
Auto‑reply to reviews and comments. Send WhatsApp broadcasts and feedback flows. Schedule seasonal promotions and offers.
Socialone supports Instagram, Facebook, Google Business Profile, and WhatsApp.
Reviews and messages are managed in one inbox with response templates and routing rules.
Connect channels, set up WhatsApp templates and flows, and publish content from one calendar.
