SIA manages reviews, WhatsApp reminders and flows, and social updates for clinics and hospitals.
Healthcare teams use SIA to keep patient communication timely and consistent across reviews, WhatsApp, and social channels — without adding admin load.
Unified inbox for patient questions and messages.
Auto‑reply to reviews and comments with tone control.
WhatsApp reminders, broadcasts, and intake flows.
Scheduled health updates and awareness posts.
Sentiment‑aware routing and escalation.
Engagement and response analytics.
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Health updates, reminders, and awareness posts are scheduled across social and Google Business Profile.
Keep communication steady without adding admin overhead for staff or slowing down care teams. Messaging stays consistent and timely.
Connect your social channels
Link Instagram, Facebook, Google Business Profile, and more.
WhatsApp Template Flow Builder
Build templates and connect flow buttons.
WhatsApp Flow Forms
Create form-based WhatsApp flows for feedback or intake.
Agents & Workflows
Automate replies, routing, and follow-ups.
Unified Inbox basics
See and filter all conversations in one place.
Smart replies with SIA
Use AI-assisted replies for faster responses.
Unified inbox for patient questions and messages.
Auto‑reply to reviews and comments with tone control.
WhatsApp reminders, broadcasts, and intake flows.
Clinic Director, HealthFirst
Our WhatsApp appointment reminders used to be manual. SIA now sends, follows up, and replies to rescheduling requests. Patient no-shows dropped 40%.
Unified inbox for patient questions and messages. Auto‑reply to reviews and comments with tone control. WhatsApp reminders, broadcasts, and intake flows.
Socialone supports Instagram, Facebook, Google Business Profile, and WhatsApp.
Reviews and messages are managed in one inbox with response templates and routing rules.
Connect channels, set up WhatsApp templates and flows, and publish content from one calendar.
